Having your car out of action first thing in the morning mid-week is like having your legs chopped off and pre-booked planned sales appointments around the North West, thrown out the window.
Stuart saved my day, evening, week and my faith in human nature.
Fearing some heavy costs with my fan belt in shreds on the Preston FC car park floor. The powered steering had failed and the dash board indicator warned me of a problem with my alternator and battery!
Stuart offered his help with a mechanical repair garage owner he knew.
Unfortunately the mechanic was not available as he had to go to hospital
Stuart kindly took me back to his workshop. As part of his accident management service he lent me a fantastic courtesy car until my car was repaired. I then followed Mark, a colleague of Steve in the JSM monster truck, towing a vehicle trailer back to my car at Preston FC to be recovered. The JSM team ordered the necessary part and carried out mechanical repairs to my car the same day with a phone call, by the end of play, letting me know it was ready for collection the next morning.
The price I was charged, as a fellow BNI member, was a third of what I was expecting. Also included but not charged for - a Courtesy car with only 7,000 miles on the clock and emergency breakdown recovery which was quicker than the AA or RAC.
The immediate help I received from Stuart and his multi-skilled team I cannot recommend highly enough for both bodywork and mechanical repairs. I can't thank you enough Stuart and your team for all your help and expert professionalism.
Thanks again to the fourth emergency service JSM Car Body Repairs.
I recently had cause to utilise the services ofJSM Vehicle solutions for repairs to the rear of one of the company vans, (not for the first time).
I was impressed with the level of enthusiasm shown by Stuart McDonaId and his team. The whole place seemed to have a very fiiendly and helpful feel about it. He canied out the initial assessment from photographs. When the van went in the following day, 24 hours after the accident, they had already ordered the rear light cluster. He fitted the light there and then, so that the van was road legal, whilst we awaited a suitable time to complete the repairs.
When the van went in for repair we were given a large panel van to use so that there was no break for the business.
When we collected the van it had been repaired very professionally and within the timescale Stuart had said it would take.
I have no hesitation in recommending Stuart McDonald and his team at JSM Vehicle Solutions for their customer service and quality of their workmanship. But more importantly for their helpful attitude by going the extra mile.
Graham Coulston-Herrmann, Dublcheck Cleaning
This lady with the Peugeot form Huddersfield rang to say thank you, she mentioned the excellent service and how rare this can be, also the repair process was hassle free for her. Complimentary about your driver.
Martin Nugent, T & K Gallagher Ltd
Looks Brand New
I would just like to thank you all for doing such a fantastic repair to my boyfriends car (the Toyota Aygo that he'd smashed in). I can't believe how good it looks- it almost looks brand new! A huge thank-you as well for your impeccable customer service, you made a very stressful time a hell of a lot easier. Should I ever need my car repairing, I would call you straight away, you were by far the easiest car body repair garage in Lancashire. Best wishes to you all.
Polite & Friendly
Please note that All Staff at JSM were polite and friendly. Work was carried out within the timescale stipulated and the car was washed and clean inside on collection. Courtesy car was provided with a full explanation of Terms. Altogether an excellent service.
Personally, I would recommend their services without hesitation.