When I pulled out of a junction a few weeks ago and a speeding 16 year old motorcyclist went over my bonnet, after establishing that no one was seriously injured it was just pride and metal that were needing attention, my first thought was how the heck am I going to get this sorted and what an absolute pain! I had just started a new job in Leeds that same week, the accident couldn't have come at a worse time.
I came home and rang Stuart straight away and explained what had happened he told me not to worry & that he would sort it all out and guess what that's EXACTLY what happened! How refreshing it was to have someone do exactly what they said they would. By the next morning I had a replacement hire car on the drive and my car had gone off to his garage for assessment & repair.
Stuart's team contacted me the same day and unfortunately on this occasion couldn't assist on a non-fault claim basis as I had pulled out of the junction. Stuart worked with my insurance company providing comprehensive quotes for the work.
Stuart did all that he could to ensure my claim progressed painlessly and acted with just the right amount of empathy and humour and at all times was professional in his dealings with me and also my insurer.
Whilst I sincerely hope I don't have the need for Stuart and his team for a good while yet I would not hesitate in recommending his services to anyone in the same situation.
Stuart you removed the headache & stress out of a difficult situation and were supportive to me every step of the way yet again.
Complete Faith and Trust
Dear Stuart & the JSM Team
I would like to thank you for the excellent service you provided to our niece following her involvement in a car accident.
As an 18 year old she had no idea how to deal with the daunting prospect of getting her car repaired after someone had run into her.
Through all your help, advice and professional knowledge she is overjoyed with the final result.
It is not just the fact that her car is repaired, she was comforted by your service from start to finish, which included the collection of her car and a courtesy car provided, legal and medical assistance resulting in compensation for her injuries, all without the stress of having to deal with lots of different people.
It is a testament to you and your team that you could deal with an inexperienced 18 year old girl so well.
I have complete faith and trust in JSM Vehicle Solutions and would not hesitate in recommending you to any of our business associates, friends and family.
Continue you the great work, thanks again for your help.
Craig Townley, Managing Director
Thank You For All Your Efforts
We would like to thank you for your recent hard efforts with regards to the prompt turn around, repair and decal of our vehicles. We highly appreciate the effort your team had put in to ensure that all lease agreement criteria was met, and to ensure the vans were returned on time, especially given the delay in issuing purchase orders to yourselves.
We look forward to a continued relationship with JSM Vehicle Solutions, and will no doubt be speaking with you in the near future!
Again, thank you all for your efforts.
Abbie Lamb, T Jolly Services (UK) Ltd
I just wanted to say thank you so so much for the amazing job you've all done on my car! I didn't get chance to say it yesterday as someone else picked it up, so thank you very much!
Prompt & Professional Attention
Thank you for your recent assistance in connection with the damage to my car and the body repair you carried out.
I called you on the spot at the time of my 'mishap' and found your advice and support really helpful in connection with how to go about contacting and informing the driver of the parked vehicle I had managed to damage.
Please pass on my thanks to Jay and the rest of the team. Nothing was too much to ask in relation to organising the repair, including the collection/delivery of my vehicle from my parent's house before and after the work was done whilst I was on holiday.
Thank you once again for your prompt and professional attention. It was very much appreciated. As you know I have already recommended you to a business associate and I will not hesitate to continue to recommend you to our family and friends in the future.