Very Impressed!

Dear Stuart, Following on from my recent traffic accident, Stuart made the whole ordeal that much easier - I called him an hour after my crash and by lunchtime 1 had a courtesy car sitting at the office and my car was in for repairs. The repairs were completed quickly and my car looked as good as new when 1 got it back - very impressed! I would have no hesitation in recommending JSM Vehicle Solutions to my friends, family or colleagues. Thanks to all the staff at JSM who were great throughout. Yours faithfully.

Tom Calpin, Easy Web Sites

Thank You Stuart

In July this year I was unfortunate enough to be involved in a road traffic accident that was no fault of my own. Knowing that even though I was not to blame, if I went through my insurance company I would probably still loose out, I was advised to contact Stuart from JSM Vehicle Solutions. Within a matter of hours Stuart had inspected my vehicle and taken a detailed account of how the accident had occurred. He then contacted an accident specialist solicitor who would act on my behalf to recover any losses and repair my vehicle without inconvenience or cost to myself and without involving my insurance company. Stuart arranged for an independent assessor to look at my vehicle on his business premises and ensured he was present to make sure that the vehicle would be repaired properly and not just as cheaply as possible. He then arranged a convenient day for me to leave the vehicle with him for repair and I was provided a superb replacement hire car (which to be honest was far better than my own). Having an accident can be an upsetting time and can cause great inconvenience however having gone to Stuart he took all the stress away and the whole process ran extremely smoothly. When my vehicle was returned to me it was fully repaired as new and sparkling clean inside and out. I would thoroughly recommend Stuart and JSM Vehicle Solutions. Thank you Stuart.

Adrian Webb, Total Protection Electrical Fire & Security Ltd

Many Thanks Again

This is a heartfelt thank-you for the help you gave me after an HGV backed into my car last December. I was badly shaken when I rang you and you sent a recovery vehicle over instantly with a sympathetic member of staff who made me feel much better. I decided to follow your advice and did not call my insurance company, instead handing the matter to your solicitors as you were convinced - despite my hesitation - that it was not my fault. How right you proved. A cheque for the car was in the post within a fortnight while I drove round in your hire car. Despite the insurance engineer saying my car was a write-off, you offered to repair it for less than this amount of my cheque. In the event, my family loved the hire car so I bought off you and you kept mine - a mutually agreeable solution, I hope. Many thanks again for all your help at a difficult time. I never hesitate to recommend you.

Peter Ward, Home Handbooks

Saved Me a Huge Amount of Money

I recently visited JSM vehicle solutions to obtain a quote for car body repairs. The garage managed to source a second hand wing for the car saving me a huge amount of money. They have fitted the wing and have done a fantastic job. If you need any vehicle repairs including car body repairs, I would definitely go and see them. The owner, Stuart is very knowledgeable and friendly and goes the extra mile to help.

Debbie Boyle, Business Improvement Project Officer

Note of Thanks

Dear Stuart, I just wanted to send you a note of thanks for the great service provided by you and your team. After the lock broke on my car I was worried about not being able to leave it anywhere without it being locked. It was a great relief when I brought the car to you and you ordered the part immediately from the dealership and stored the car safely for me until it arrived a few days later. Your help and advice has also been invaluable in resolving an ongoing problem I have had with the central locking. The guys have gone above and beyond dropping me off and returning the car to me, for which I am eternally grateful and cannot thank you enough. These levels of customer service are a breath of fresh air and are very rarely provided these days. Thank you very much.

Mandy King

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